1. About this policy
This policy explains what information Kora collects through its iOS app, why it is collected, the choices you have, and how it is protected. It applies to the app and the support messages connected with it.
For privacy questions, data-rights requests, or deletion help, contact korafeedback@koraoix.com.
2. Information we collect
Kora is a private social app with account profiles, conversations, user-generated content, camera rooms, and file storage. The information collected falls into the following categories:
- Registration information. Details used to create and maintain your account and session, including the user identifier assigned to you.
- Profile information. Your display name, avatar, and any optional profile details you choose to add.
- Device information. Identifiers and technical details about the installation and device, used for sign-in, compatibility, security, and product analytics.
- IP address and network information. Network and connection metadata generated when the app communicates with our services, including for security and analytics.
- Usage behavior. How you interact with Kora, such as screens viewed, features used, onboarding and permission steps, and app lifecycle events.
- User content. Posts, messages, profile media, and material you submit, including content sent through safety reports.
- Photos and videos. Images and video you select from your photo library, including photos used for your avatar or conversations.
- Microphone recordings. Audio captured through the microphone while you use camera rooms and related voice features, including recorded voice input processed to deliver those features.
3. How information is used
We use the information above to:
- Create, maintain, and secure your account and sessions;
- Operate social and community features, conversations, camera rooms, and file storage;
- Display and update your profile and the content you share;
- Understand how the app is used and improve features, reliability, and performance;
- Detect and prevent abuse, fraud, and security incidents;
- Respond to support requests, safety reports, and legal obligations.
We do not use information for purposes that are incompatible with the functions described here without telling you.
4. Device permissions
- Camera. Used to show camera content in camera rooms and related features.
- Microphone. Used to capture voice and audio while you take part in camera rooms and voice features.
- Photos. Used when you choose an avatar or attach images through the system photo picker.
You can deny or revoke any permission in your device settings. A feature that depends on a revoked permission may stop working, while the rest of the app remains available.
5. How information is shared
Information may be handled by service providers that act on Kora's behalf to deliver the app, including providers for hosting and storage, product analytics, content moderation, customer support, and security.
These providers are bound by written agreements that require confidentiality, limit use of information to the services they perform for us, and require protection equivalent to the safeguards described in this policy. They are not permitted to use Kora information for their own purposes.
Apple may process information in connection with App Store, device, and system services. Material you deliberately export or send through a system share sheet is handled by the recipient you choose.
6. Sale of information
Kora does not sell personal information. No information is exchanged with third parties for monetary consideration, and the app does not run advertising or cross-context behavioral advertising.
7. Retention
We keep information only as long as needed for the purposes described here, including while your account is active. Information is deleted or anonymized when it is no longer needed, subject to legal, security, and fraud-prevention obligations.
Copies held in device backups or separately exported by you are governed by the settings of those services rather than the app.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information, including encrypted transmission for network communications and access controls on the services we operate. Device-level protections such as your passcode also help safeguard information on your device.
No method of storage or transmission is completely secure, and no system can guarantee absolute protection.
9. Account deletion
Kora provides an in-app option to delete your account. Deleting the account removes the account and associated information as described in this policy, subject to data that must be retained for legal or security reasons.
If you are unable to use the in-app option, contact korafeedback@koraoix.com for assistance.
10. Children
Kora is intended for adults aged 18 and over and is not directed to children. We do not knowingly collect personal information from children under 13 in a manner inconsistent with applicable law. If you believe a child has provided information, contact us and we will review and address it.
11. International processing
Because service providers may operate outside the United States, information can be processed in countries other than the one where you are located, whose privacy laws may differ. Where information is transferred across borders, we put written contracts and other legally recognized mechanisms in place that require the recipient to keep the information confidential, limit its use, and protect it to a standard equivalent to this policy.
12. Your rights
Depending on where you live, you may have rights to access, correct, delete, or copy your information, restrict or object to processing, withdraw consent, or appeal a decision. California residents may have rights under the CCPA, as amended by the CPRA, including rights to know, delete, correct, limit certain uses of sensitive information, and be free from discrimination for exercising those rights.
Send requests to korafeedback@koraoix.com. We may ask for enough information to verify the request and identify the relevant data.
13. Changes
This policy may be updated as the app, our practices, or the law changes. Updates are posted at this location with a revised effective date, and additional notice or consent will be provided where required.
14. Contact
Privacy questions and data-rights requests can be sent to korafeedback@koraoix.com.